Security and Access Control Vulnerabilities of Your Urgent Care Facility

November 19, 2019

Using access controls to mitigate security risks in your urgent care clinic.

Stand-alone urgent care clinics have advantages over large facilities and medical networks. Urgent care facilities can provide faster service at an affordable price, but their lean operations and easily accessible locations also mean that they can be more vulnerable.

Here are fours ways that your clinic might be exposed and how you can combat this.

1. Your Clinic Offers Walk-In Treatment and Extended Hours

Urgent care clinics are filling the much-needed gap between expensive emergency room visits, which are open 24 hours, and the limited hours of primary care clinics, which often can’t schedule appointments immediately. But by taking walk-in patients and not requiring appointments, staff members don’t have an idea of who might show up for treatment. Offering extended hours let urgent care clinics provide medical attention to patients when they need it, but staying open late into the night exposes the clinic to security threats. You might even reduce staff during these off-peak hours, making it more difficult to manage dangerous situations.

2. Your Clinic is in a Highly Visible and Heavily Trafficked Location

Urgent care clinics are generally more conveniently located in retail centers or highly trafficked locations. While this attracts more patients and keeps the clinics at the top of mind, the location of the clinic can also elicit unwanted solicitations or persons that intend to commit a crime.

3. Your Clinic Doesn’t Have the Budget for In-Person Security

Many hospitals and larger facilities employ security guards to monitor entryways and activity in waiting areas and lobbies. The footprints of urgent care clinics tend to be much smaller. Not only does that mean there’s less space to monitor, but it probably also means that there’s no pressing reason to allocate budget for in-person security. 


Download the free Urgent Care Clinic Guide for tips on security, access management, and more.


4. Your Clinic Uses a Traditional Lock and Key System

Traditional lock and key systems are reliable ways to manage exterior and interior doors. However, urgent care clinics need advanced security to protect patient privacy, employees, pharmaceutical medications, devices and equipment. Lock and key systems don’t provide advanced control over who has access or the ability to track and monitor access. 

How to Get Smarter About Security at Your Urgent Care Clinic

Knowing you’ve got a dependable lock system and tested security procedures can put employees at ease and create a better environment for serving patients. The ability to easily manage exterior entryways and interior doors is crucial to protecting patients and employees. A smarter access controls should let urgent care clinic managers:

  • Secure a variety of doors (like sliding glass, wooden, or elevators doors) with a single, unified system
  • Remotely and instantaneously lock or unlock any door in case of emergency
  • Assign unique credentials to employees and track access on an individual basis

RemoteLock’s EdgeState cloud-based software integrates with a variety of smart locks and credential types and provides a centralized dashboard for managing and monitoring access. Contact a RemoteLock expert to discuss how EdgeState can enhance your existing security practices.

Download the Free eBook: The Complete Guide to Enhancing Security & Managing Access in Urgent Care Facilities

We packed this eBook with information and resources for urgent care clinic owners and managers. Download your copy. 

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