Controlling Access to Multiple Departments Within a Retail Store

January 24, 2020

Security is often at the top of the list when it comes to brick-and-mortar retail stores.

Security is often at the top of the list when it comes to brick-and-mortar retail stores. Not only do store managers need to prevent theft, property damage, and illicit behavior at the hands of customers, but they also need to manage the actions of their employees. The simple solution is controlling who has access to what, and when they have access to it.

However, taking a closer look at access management reveals unique challenges for larger retail stores. 

Better Locks on Non-Traditional Doors at Home Improvement Stores 

Almost all large home improvement store chains have outdoor areas to store and sell things like plants, fencing, garden tools, and patio furniture. The products are secured from the outside by a gate or fence, but sliding glass doors lead from the outdoor sales area into the store. Non-traditional doors are often secured with unreliable locking mechanisms or require keys, which have their vulnerabilities and disadvantages. A unified access control system that’s capable of securing the non-traditional locks and doors throughout the property, eases the burden on retailers to manage access.


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Restricted Access for Different Types of Superstore Employees

Megastores have overtaken us in the past few years. Boutique retailers and specialty grocery stores have fallen out of favor for the convenience and pricing of (literal) one-stop shops. These supercenters often sell everything from groceries to bikes to personal hygiene products and are home to amenities like food courts and pharmacies. The challenge with superstores is that these specialty shops within the superstores often have limited hours and need to be restricted to authorized users — think salons, pharmacies, food courts, or vision centers. A pharmacy within a superstore is a prime example — regular store employees shouldn’t be allowed access, no matter what. Fast food chains often license with retailers to serve within the retail stores. Retailers need to be able to let those employees in but restrict access to employee break rooms or merchandise areas. 

How to Solve Your Access Control Problems

The key to securing a retail store is a unified solution that lets managers address the various challenges each store or department faces and provides additional visibility and control over access. The ability for store managers to use a single system to control the locks on various types of doors and manages different levels of access based on the employee’s role is the best way to manage retail stores. When considering a solution, ask:

  • What types of doors and entryways need to be secured, and is the system capable of controlling all of them? 
  • How many different types of employees are there, and how important is it that only people in specific roles can access certain areas of the store?
  • When do the employees or vendors need access, when should that access be revoked, and should someone be physically present to control that access?

Access control needs vary by store type and location and RemoteLock can support businesses of all shapes and sizes. EdgeState, our cloud-based access control software is compatible with your preferred credentials and hardware. A single dashboard gives you the ability to manage and monitor access from any smartphone or computer. RemoteLock can give you visibility and control over access to create a safe and secure retail environment. Request a consultation with one of RemoteLock’s access control experts.

 Download the Free eBook: Improving Security, Access Control & Customer Experience in Retail Stores

We packed this eBook with information and resources for retail store managers. Download your copy. 

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